Privacy & Security

Scope

This statement applies to all websites operated by or on behalf of The Leukemia & Lymphoma Society of Canada (LLSC).

Information Use

LLSC collects information from users through several points on the web such as making a donation, ordering free materials, signing up for discussion boards and online event fundraising. The primary reason for LLSC to collect personal users' information is to provide personalization options for our web visitors, and to facilitate website features that require user input, whether this information is submitted directly by the site user, or collected by use of technologies such as cookies, as discussed below.

We may also use the information you provide to us to assist in the development of new programs, events, and services; to provide donation recipients with summary or aggregate information about our donations, programs and services; for internal research purposes.

Personal financial information in the form of a credit card number and expiration date is only collected if a site user wishes to make an online donation through LLSC online. This information is not maintained by LLSC when entered online. All online transactions are securely transmitted using SSL encryption.

User information submitted through LLSC websites is only used for the purposes for which it was collected.

Your provision of personal information to the LLSC means that you agree and consent that we may collect, use and disclose your personal information in accordance with our privacy policy. If you do not agree with these terms, please do not provide any personal information to the LLSC.

Advertising Policy

LLSC does not host any form of advertising from our websites or email communications.

Cookies

A cookie is a piece of data stored on the user's computer tied to information about that user. LLSC uses both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.

The primary function of cookies for LLSC is to facilitate use of our websites by our users, and to enrich your online experience with us.

Persistent cookies are used to store the user's registration identification information from their basic registration, to facilitate their logging in to their personalized view of LLSC websites. Persistent cookies enable us to track and target the interests of our users to enhance their experience on our sites. See the Profile section.

Session cookies remember what office you are registered into or visiting online and who you are if you go from one LLSC website to another in a session. This way we are able to cut down on the number of logins required when you visit various LLSC websites during any given session.

If users reject cookies, they may still use our sites, and all the informational resources provided through them. Their registration-based personalization options and the capacity of their browser to keep track of what chapter they are visiting online as they go from one of our sites to another, is lost if the user rejects cookies.

LLSC uses a tracking utility provided by a 3rd party vendor to track usage of specific web pages and other resources provided through our website. The vendor sets cookies as a method for compiling site usage information but these cookies are only used to compile demographic models of site usage and are not tied to the user's personal information.

Communications from the Site

Newsletter

If a user wishes to opt-in subscribe to an e-newsletter, we ask for contact information required for basic registration to the site, consisting of a working email address, a postal code and a password.

Sharing

Legal Disclaimer

Though LLSC makes every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website. We may also need to disclose personal information where the LLSC believes, upon reasonable grounds, that it is necessary to protect the rights, privacy, safety or property of an identifiable person or group.

The LLSC shares your personal information only with employees and/or volunteers who require such information to establish, manage and maintain our relationship with you.

LLSC may need to share personal information with third parties in other limited circumstances. For example, we may release personal information to third parties to perform services on our behalf such as: advising you of our upcoming events, products, partnership offers, volunteer opportunities, and health-related information or processing credit card payments. However, third parties retained by LLSC to provide such services are obligated to maintain the confidentiality of this information and are not authorized to use this information for any purpose other than providing those services. If you would like to opt-out of having LLSC share your name and postal address with third party organizations, please email admin@lls.org and type 'do not share' in the subject line of your email.

The LLSC keeps personal information only as long as it is required for the reasons it was collected. The length of time we retain information varies, depending on the program, service or event and the nature of the information. The retention period may extend beyond your relationship with us. When your personal information is no longer required for LLSC purposes, the information is either physically destroyed or deleted.

Third Party Intermediaries

LLSC uses 3rd party transaction services to process online donations.

LLSC provides the option of receiving certain of its online booklets, brochures, and fact sheets by mail through request forms on our websites. These materials are shipped by Canada Post.

We will only provide these companies the information they need to deliver the service and prohibit them from using that information for any other purpose. These companies/organizations do not share or use personally identifiable information that may be obtained from these transactions for any secondary purposes.

Open Forums

Message boards and chat rooms may be available to visitors of the Site. The forums will identify visitors as requested by the visitor. Please remember that any information you disclose in these areas becomes public information. Accordingly, you should always exercise caution when deciding to disclose personal information.

Links to other Websites

The LLSC website provides links to other websites. The LLSC is not responsible for the contents of any linked website, any link contained in a linked website or any changes or updates to such websites. The inclusion of any link does not mean that the LLSC endorses that website.

Please be aware that the LLSC is not responsible for the privacy practices of websites that we link to. We encourage you to read the privacy statements of each and every website that requests personal information from you.

Notification of Changes

If LLSC changes its privacy policy, changes to this privacy statement will be posted, with prominent links to the new policy positioned on the LLSC homepage (http://www.llscanada.org), and other places we deem appropriate, so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. LLSC will use information in accordance with the privacy policy under which the information was collected.

Contacting Us

Effective management of our email list to honour the interests of our contacts is a founding principle of our email communications program. Whether you would like to be removed from a specific campaign or eNewsletter offering, all of our communications include an 'unsubscribe' option.

To be removed from our direct mail or telemarketing lists, fill out our Contact Us form and include your request in the 'How can we assist you' field.

If users have questions or concerns regarding this statement, they should first contact us by email at admin@lls.org or by postal mail at:

The Leukemia & Lymphoma Society of Canada
2 Lansing Square, Suite 804
Toronto, ON M2J 4P8
Additional Information

This privacy policy is personal between you and us, and no one else shall be deemed a third party beneficiary of this policy.

USE OF THIS SITE SIGNIFIES YOUR AGREEMENT TO THE TERMS OF USE AND THIS PRIVACY POLICY.

LLSC reserves the right to change this policy at any time. Since any changes will be posted on this page, we encourage you to check this page regularly. Your continued use of the Site will constitute your acceptance of such changes. If you have any further questions regarding this privacy policy or the use of your personal information under this privacy policy, you can contact us at the following postal address:

The Leukemia & Lymphoma Society of Canada
2 Lansing Square, Suite 804
Toronto, ON M2J 4P8

Last updated on July 8, 2013

Security

The Leukemia & Lymphoma Society of Canada (LLSC) goes to great lengths to protect the confidentiality and integrity of any personal information you share with us on the web.

LLSC treats personal data such as credit card numbers as critical assets that must be guarded at all times against loss and unauthorized access, online and off-line. This is accomplished through industry-standard computer security methods, encryption techniques and strict internal administrative processes that limit the number of LLSC employees who have access to personal information.

We use Google Analytics to monitor the effectiveness of our website properties, and we have enabled Google Demographics and Interest Reporting to allow us to better serve our website audience. We will not facilitate the merging of personally-identifiable information with non-personally identifiable information collected through any Google product or feature. Any website visitor can opt-out of Google Analytics tracking. To learn more please visit Google's currently available opt-outs for the web

 

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